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Machine Learning Based Solution for a Leading Hotel Owner

The client approached us to build a machine learning-based software that dynamically determines optimal room rental prices across multiple hotel booking platforms. The solution leverages competitor listings and market trends using a K-Nearest Neighbors (KNN) model to forecast daily pricing. We also delivered interactive dashboards for real-time decision-making and improved revenue accuracy.

  • Industry
    Hospitality
  • Country
    India
Technologies
Machine Learning Based Solution for Hotels
Years In Business
36+
Years In Business
Projects Delivered
3000+
Projects Delivered
Happy Clients
200+
Happy Clients
Countries Served
40+
Countries Served

Business Goals

Our client discussed several business objectives at the beginning of the project execution. So, here are detailed goals and vision of the client for their project.

  • The client wanted to define optimal rent for hotel rooms after evaluating multiple hotel booking platforms.
  • They were also expecting the digital platform to figure out competitor pricing and ongoing market trends using categories like number of rooms, beds, bedrooms, washrooms, etc.
  • Besides, their expectation was to set prices competitive to attract customers and stay ahead of competitors.
  • Lastly, they wanted to automate the process of defining prices by deploying data-driven pricing without manual work.

Challenges Faced by the Client

Price Sensitivity

Price Sensitivity/Finding the Right Price

The client wasn’t sure about the price point, yet they were to retain profitability. They wanted pricing to be suitable, competitive, and affordable for customers.

Risk of Under-or Over-Pricing

Risk of Under-or Over-Pricing

If price is too low, chances of revenue will be lower. And if its too high, there might not be too many customers. Ultimately, they might lose revenue and customers.

Market Dynamism & Variability

Market Dynamism & Variability

Hotel industry includes several variables, such as number of beds, bedrooms, bathrooms, guest capacity, which all affects pricing.

Decision Making without Sufficient Insight

Decision Making without Sufficient Insight

The client was lacking strong visibility in making pricing decisions, which was a major challenge for them to sustain in the market.

  • Machine Learning Model Using K-Nearest Neighbors

    We built ML model that foresee rental pricing on similar listing by using their prices averages as reference.

  • Determining Supporting Variables

    Severa variables like bedrooms, beds, guest capacity are included as feature of this model.

  • Graphical Visualization & Dashboards

    Our solution includes graphical representation based on different criteria like accommodation, bedrooms, beds, bathrooms, etc.

  • Automated Pricing Recommendation Workflows

    Process flow: find similar listings → average their prices → set listing’s price to that average. It starts automating the entire manual process.

Solutions

Project Glimpse

Implementing data-driven pricing software allows increasing ROI by 5-10% and RevPAR increases by 7.5-10% on average.

Key Features

Comparable Listings with Pricing
Comparable Listings with Pricing
Graphical Dashboard and Visualizations
Graphical Dashboard and Visualizations
Automated Price Prediction
Automated Price Prediction
Modifiable Feature Parameters
Modifiable Feature Parameters
Transparent rental price-setting
Transparent rental price-setting
ML-based Pricing
ML-based Pricing

Our Work Process

01
Requirement Analysis

We understood the client’s challenges in pricing and identifying key data factors (rooms, beds, bathrooms, guest capacity, competitor listings).

Requirement Analysis
02
System Design

After gathering, we started designing the ML architecture using K-Nearest Neighbors (KNN) and planning dashboards for visualization.

System Design
03
Implementation / Coding

Post designing and approval, our software developers initiated developing the machine learning pipeline with Python, Pandas, Scikit-Learn, and Jupyter.

Coding
04
Testing

Once coding was completed. We validated the accuracy of predictions and ensuring dashboards display insights correctly.

Beta Testing & User Feedback
05
Deployment / Launch

Once the software was tried and tested thoroughly, we rolled out the solution for real-world use by the hotel owner to set competitive, optimal room prices.

Full-Scale Deployment & Training
06
Maintenance & Continuous Improvement

And then, we undertook updating the ML model with new data to adapt to dynamic market changes.

Maintenance

Result

  • 01.
    Increased attractiveness to renters

    Since pricing is competitive, the property becomes more appealing, which is likely increasing occupancy.

  • 02.
    Better Profitability and Efficiency

    Our client was struggling with setting optimal pricing per room, which is why they were incurring losses.

  • 03.
    Better Competitor Awareness and Trend Visibility

    Out client was having insider information of what their competitors are charging, what it includes, which has helped building strategies.

Result - Increase 30 percentage ROI via ML Solutions

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