Our client, a leading restaurant chain in India with a strong presence in multiple cities, recognized the burgeoning demand for online food delivery services. With a commitment to enhancing customer experience and expanding their reach in the digital era, they approached us to develop a feature-rich and custom food delivery app that perfectly matches their requirements.
The competitor threat analysis posed a major problem for the client since it had to compete with well-established food delivery companies in India.
Every restaurant that was under the client’s umbrella had its specific needs concerning the menu, orders, and customers.
Maintaining high user involvement and audience loyalty with rising competition, as customer loyalty is central to the concept.
For the mobile apps, we built a custom food delivery app using Flutter, along with Firebase services for the backend. This also enabled every restaurant partner to have the flexibility of setting their menu, fare, and special offers on what they desired.
Engagement was developed through easy to use interfaces and continued simplicity. Components like sign in, favorite dining, and recommendations were implemented to enhance the customer experience.
For the purpose of meeting the client’s growth strategy, optimization for increased user traffic and volume of transactions was factored in the platform.
In the process of our food delivery app development, we started by talking extensively with our client to grasp exactly what they wanted their app to achieve and the challenges they faced in the food delivery market.
Next, we created sketches and digital prototypes of the app. This step was crucial to visualize how the app would work and look before we started building it.
Using an agile approach, we built the app in stages, constantly getting feedback from the client to make sure we were on the right track
We tested the app thoroughly to make sure it worked smoothly on both iPhones and Android phones. We wanted to be sure it was easy to use and didn't have any glitches.
On launch day, we made sure the app was ready to go live on both app stores without any problems. We were there to help if anything came up.
Even after the launch, we continued to support our client by fixing any issues and making updates to keep the app running smoothly.
The client received a boost in revenue by orders made through the app, thus increasing the online orders.
With our successful food ordering app development our clients were able to Increase their customer interaction with functions such as recommendation systems and/or loyalty programs.
Efficiency for restaurants and delivery personnel; saving time for orders’ preparation and deliveries as well as customers’ satisfaction.
Supported the client’s end to end arrangements to enter new cities and markets with help of the digital platform.
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