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Client-Business-Goal

Client's Business Goals

They needed to create an automated digital conversation between the patients and the service providers.

Challenges

They wanted an AI chat app that could take care of online patient consultation, appointment booking, advice to patients, etc. Being a popular healthcare organization, there were some key challenges that needed attention:

Online interaction of patients with the hospital

Setting appointments online

Delayed response for patients

Retrieving information quickly especially during emergencies

Our Approach

Diagnosing the challenges of the client, SPEC INDIA helped the customer by designing and developing an AI chatbot app that offers a personalized and fast experience to the patients.

Our Solution

The AI chat app proposes a bespoke experience to patients by helping them schedule doctor’s appointments, 24 x 7 availability, emergency assistance, monitor health status, update home care assistance, manage medications/prescriptions, get regular reminders and thereby save patient’s time in a big way.

Our AI bot app created for the healthcare organization can easily perform certain functions on behalf of the patient, increasing interaction between both ends.

Our key solution features showcase

Chat through emails

Natural Language Processing (NLP)

Machine learning

Speech synthesis

Speech recognition

Data analytical charts

CS-CTA-1

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Technologies & Tools

Python-Logo
Python
AWS-Logo
AWS
Azure-Logo
Azure
Amazon Lex
Dialogflow

Our Process

Research-icon
  Research/Analysis

Our detailed and accurate research , analysis, and refinement leads to a comprehensive study that describes the requirements, functions, and roles in a transparent manner.

Design_icon
  Design

We have a team of creative design experts who are apt at producing sleek designs of the system components with modernized layouts.

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  Coding

Our programmers are well versed with latest programming languages, tools, and techniques to effectively interpret the analysis and design into code.

Testing
  Testing

Quality is at the helm of our projects. We leave no stone unturned in ensuring superior excellence and assurance in all our solutions and services.

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  Launch

We have a well-defined, robust, and secure launch criteria that offers us a successful implementation clubbed with detailed testing, customer acceptance and satisfaction.

Business Benefits

Ongoing health monitoring

Round the clock availability of information

Faster recovery of information in emergency cases

Enhanced patient trust and confidence

Easy scheduling of appointments

Reduced need for documentation

Accelerated care delivery

Let’s get in touch!